कार्य का विवरण |
3. BLOCK COORDINATOR
1. Supporting training of AWWs and Supervisors in information and communication technology enabled teal time monitoring (ICT-RTM).
2. Monitoring usage of ICT-RTM by AWWs by using CAS reports and follow – up on low usage.
3. providing in –person and over-phone troubleshooting support to users facing hardware or software problems with mobiles ,tablets and basic issues with CAS application
4. logging issues in the issue tracker application ,which is part of CAS.
5. Training reinforcement to AWWs identified as low performers using CAS report .
6. Providing performance feedback to AWWs.
7. Submitting phones to original equipment manufacturer (OEM) For hardware replacement and repair
8. Escalation of issues to block/district coordinator via the issue tracker Application . Criteria for escalation will be defined in CAS System .
10. any other task as indicated by CDPO.
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अपेक्षित अनुभव
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सेक्टर :
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IT-Software/Software Services,
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कार्य स्थल:
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क्रमांक | राज्य | जनपद |
1 | उत्तर प्रदेश, | जौनपुर, |
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अन्य विवरण
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Graduate; least year 2 year experience Of working With technology and software Application Support. Good oral and written Communication in local language.mandatorily Local Candidates should be engaged
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