As per Attachment regarding experience and qualification must be fallowed by jobseekers Supporting training of Block Helpdesk in ICTRTM. Supervise Block Helpdesk. Support District level CDS officials on usage of CAS system. Escalate issues as needed. Logging and managing issues in the Issue tracker application CAS application Provide general application support i.e. solve issues escalated from block level in regard to mobile application, web application or reporting. Extend help for lost stolen phones. Monitor worker activity reports. Follow up on actions from activity reports. Any other tasks that may be assigned by the Director. 4 Years experience in application maintenance and support. Formal training or IT Computer Experience working with technology and software application support Proven ability to successfully handle multiple tasks within a team environment Great attention to detail and problem solving skills.