कार्य का विवरण |
1. Supporting training of Block Helpdesk in ICT-RTM.
2. Supervise Block Helpdesk.
3. Support District level CDS officials on usage of CAS system.
4. Escalate issues as needed.
5. Logging and managing issues in the Issue tracker application (CAS application)
6. Provide general application support i.e. solve issues escalated from block level in regard to mobile application, web application or reporting.
7. Extend help for lost/stolen phones.
8. Monitor worker activity reports.
9. Follow up on actions from activity reports.
10. Any other tasks that may be assigned by the Director.
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अपेक्षित वर्ग:
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पुरुष, महिला, विकलांग, भूत पूर्व सैनिक, खिलाडी,
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अपेक्षित अनुभव
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सेक्टर :
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IT-Software/Software Services, NGO/Social Services,
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कार्य स्थल:
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क्रमांक | राज्य | जनपद |
1 | उत्तर प्रदेश, | हाथरस, |
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अन्य विवरण
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4 Years experience in application maintenance and support.
Formal training or IT/Computer
Experience working with technology and software application support
Proven ability to successfully handle multiple tasks within a team environment
Great attention to detail and problem solving skills.
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